Starting Jan. 1, 2017, Alberta will prohibit unsolicited door-to-door selling of energy products to protect people from misleading, high-pressure sales practices.Stephanie McLean, Minister of Service Alberta has said that “We heard loud and clear from Albertans who are frustrated by knocks on their doors and aggressive sales pitches in their homes. That’s why we’re taking action to protect Albertans by ending aggressive door-to-door energy sales.”
Gordon Voth, President, Seniors United Now said that “We support the government’s action to protect consumers from door-to-door energy sales. We know that seniors are often targets of misleading, high-pressure sales tactics and this ban will help prevent many seniors from feeling forced into energy contracts and purchases they don’t need or want.”
Mary O’Sullivan-Andersen, President and CEO, BBB, Serving Southern Alberta and East Kootenay has said that “The RCMP welcomes this change. Our investigators have helped Albertans who have succumbed to fraudulent, high-pressure sales at their door. Real financial and emotional harm is often the result from these tactics, particularly among vulnerable persons in our communities. With this ban, we expect to see a noticeable decline in criminal incidents of unscrupulous, door-to-to-door sales of energy products.”
Energy companies have multiple channels to sell directly to Albertans, including telephone and online sales, kiosks and advertising. All of these options remain open to them. Consumers are still able to invite salespeople to their homes, free from the pressure of having an unexpected, unwanted visit.
This action caps a week of government actions to improve the electricity system to protect Albertans. They include:
- Putting an electricity price cap of 6.8 cents per kilowatt hour in place for families and small businesses on the Regulated Rate Option from June 2017 until June 2021.
- Announcing the creation of an electricity capacity market to provide a future supply of reliable power at stable, low prices.
- Reaching agreements with power companies to provide an orderly transition from coal-generated power to new, reliable sources of electricity by 2030.
- Protecting taxpayers by achieving a settlement with Capital Power, AltaGas and TransCanada Energy that sees payments to the government in exchange for the early return of their Power Purchasing Arrangements.